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Legal terms before you join

kopi4d puts account terms, privacy choices, cookie use, and payment-record rules in one Legal space, so you can read the conditions before you open an account.

Malaysia legal accessPrivacy choicesCookie controlsPayment record checks
kopi4d Legal terms before you join
LEGAL CONTACTS

Contact paths for legal matters

Legal questions need a written trail, so we keep contact paths clear and easy to follow.

Legal mailbox Send written questions about terms, eligibility, policy wording, or law-related account concerns.
Account help desk Use live help when a legal question is tied to access, login ownership, or…
Data request route Ask us to correct contact details, check stored account data, or explain how a…
ACCOUNT RECORDS

How we handle account records

Our legal handling is built around written records, identity checks, and clear retention periods.

Data we collect

We collect account details, login activity, device signals, payment references, and support messages when they are needed to run your…

Cookie choices

Cookies help us remember session status, language choice, security checks, and account flow.

Account access

If access is challenged, we check registered contact points, recent login signals, and wallet references.

Payment records

Touch 'n Go, GrabPay, Boost dan FPX references are used to match deposits, withdrawals, refunds, and account checks.

Retention windows

We keep account and transaction records for as long as needed for service, dispute handling, security, and legal duties.

Change requests

You can ask us to correct an email, phone number, name spelling, or other account data.

Legal questions before you open

These answers explain how our Legal page affects your account decisions. They cover eligibility, privacy data, cookies, payment records, contact routes, and policy changes. Read them before you join, then keep this page bookmarked if you need to check how a request should be raised later.

It covers account terms, privacy handling, cookies, payment references, access checks, record retention, and contact routes. It explains our operating rules for your account and is not a substitute for independent legal advice.

Access and eligibility depend on local law and are available where local law permits. If a location, account status, or verification result affects access, we may restrict or close the account under our terms.

We may keep registration details, login history, device signals, payment references, support messages, and security checks. These records help us manage account access, investigate disputes, answer requests, and meet legal duties.

Touch 'n Go, GrabPay, Boost dan FPX references help us match wallet activity to your account. They also support withdrawal checks, correction requests, dispute handling, and recordkeeping required by applicable law.

Yes. Send a written request through support and state what should be corrected. We may ask you to confirm account control before changing details that affect ownership, contact recovery, or payment records.

We may update this Legal page when terms, privacy handling, cookies, or record processes change. The revised wording applies from the stated date, so check this page before continuing account activity.

Use the legal mailbox for policy wording, eligibility, data, or formal account concerns. For access issues, start with support; we may move the matter to email for identity checks and written follow-up.