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Your Privacy Policy at kopi4d

We set out how your account data, cookie choices, device logs, and verification records are handled from the moment you open an account.

Account dataCookiesDevice logsLocal law
kopi4d Your Privacy Policy at kopi4d
SEND A REQUEST

Talk to Us About Privacy

If you want a copy of your data, need a correction, or want to ask why a record is still kept, send us a request through…

Email Write to our privacy inbox when you want a copy, a correction, or a…
Live chat Use chat if you need a quick path for a policy question tied to…
Request form The account form suits formal requests that need a paper trail.
HOW WE HANDLE

How We Handle Your Data

Our policy is built around the least data needed to run your account. We keep login traces, device details, and payment records only for the time needed to…

Account records

We store signup details, contact fields, and login timestamps so your account can stay identifiable and recoverable.

Cookies

Session cookies remember your language choice and keep the page state stable while you move around.

Device logs

Device logs may include IP address, browser type, and device model.

Transaction records

Payment records from Touch 'n Go, GrabPay, Boost dan FPX are kept with the amount, time, and status we need…

Access controls

Access inside our team is role-based. Staff see only the records needed for the task, admin actions are logged, and…

Your requests

If you ask for a copy, correction, or removal where law allows it, we will verify that the request comes…

Questions About This Privacy Policy

These answers cover the parts people ask about most: what we keep, why we keep it, how long it stays, and how to ask for a change. If your question is about a specific record, contact us with the date, account email, and the action you want. We will check the policy against the legal duty that applies to your location and respond through the same channel where possible.

We keep the details you send during signup, plus login logs, device data, and any verification files you choose to submit. We only ask for what we need to run the account and protect access.

Cookies help us remember your session, language choice, and the page state you left behind. They also let us spot repeated sign-ins from the same browser without asking you to reset every time.

Yes. Send a request through support, let us confirm it is really you, and we will share the record we hold where law allows. Some items may stay out of reach if another duty keeps them on file.

Yes. Tell us which field is wrong, send the right spelling or date, and we will check against what we hold. If the record needs a formal note, we will add one rather than leave a mismatch.

We keep payment records only as long as needed for reconciliation, dispute handling, and any duty that applies in your location. After that, we remove or reduce them so they no longer sit in active use.

Only staff with a real task can reach it, and even then they see the minimum needed. Admin actions are logged, and access is checked if something looks unusual or if you ask us to audit a record.

The core handling stays the same, but some rights and retention rules depend on local law. When you access us from Malaysia or elsewhere, we follow the rule that applies to your request.